Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
Share with friends or Subscribe!

FirstBank is an Equal Opportunity Employer. We encourage minority and female applicants to apply.

Quality Assurance State Regulatory Specialist

Territory: Franklin, TN

Quality Assurance State Regulatory Specialist


  • Maintain current Encompass Disclosure Matrix including, State, Federal and Internal Custom Documents.
  • Perform sampling of Mortgage loan files to demonstrate successful implementation of Compliance processes and controls, monitoring of high-risk compliance areas, and state specific disclosures and requirements.
  • Collaborate with and support Quality Assurance Compliance Team with research of the regulations to validate internal and external audit findings and requirements for remedy.
  • Support the Quality Assurance Compliance Manager with development and maintaining Mortgage specific Compliance policies, procedures and workflows.
  • Work with the Quality Assurance Compliance Manager with oversight of third-party relationships / services providing Mortgage specific Compliance tools and resources.
  • Review updates to Loan Operating System for opportunities for process improvement.
  • Continuously participate in the improvement of operational compliance tools, as well as active involvement in other projects as required.
  • Stay up to date on regulatory updates/ changes and pro-actively ensure actions are taken to educate FirstBank Mortgage associates on the changes and validate that policy and procedures are modified accordingly.
  • Establish yourself as a subject matter expert on all FirstBank’s processes, products and services, maintaining a current and comprehensive knowledge base.
  • Other duties as assigned.

What we Look For:

  • Compliance experience in Secondary Mortgage and with State Regulations
  • Working knowledge of Federal and State regulations, particularly Mortgage Lending regulations is highly preferred.
  • Ability to build rapport and trust with teams cross-functionally and across all levels
  • Ability to thrive in a fast-paced company
  • Proven experience successfully working in a confidential environment

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System