Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Mortgage Document Specialist

Territory: Nashville, TN


Position is responsible for receiving, scanning and organizing files from multiple offices and assuring timely settlement of agency pools or whole loan deliveries throughout the month. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Scan closing packages into Loan Origination System for electronic delivery to end investors
  • Verify accuracy of loans from the Loan Origination System
  • Review critical documents prior to shipment of loans/notes
    • File and maintain large quantities of documents for quick reference
    • Track down final/trailing docs for every closed loan
    • Deliver final/trailing docs to multiple end investors in a timely manner
    • Assist in shipping loan documents to investors upon initial sale of loan


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • College degree - preferred
  • Mortgage experience – preferred
  • Entry level - okay

Language Skills

Ability to effectively present complex information in a simple, logical, and brief manner and respond to questions from groups of managers, clients, customers, and general public.

Mathematical Skills

Must have excellent analytical/problem solving skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, etc.

Reasoning Ability

Demonstrates the ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Demonstrates the ability to cross reference data from multiple sources and find codes that are applicable to certain loan deliveries.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office (Excel, Word, Outlook etc.) and the ability to navigate websites effectively and efficiently.

Other Skills and Abilities

  • Must be a clear communicator
  • Ability to handle multiple tasks in a time sensitive manner
  • Able to perform under pressure 
  • Experience with Encompass, preferred
  • Experience with MortgageBot, preferred
  • Experience with Fannie Mae, preferred
  • Experience with Freddie Mac, preferred
  • Experience with Ginnie Mae, preferred


All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.


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