Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Mortgage Pipeline Coordinator

Territory: Charlotte, NC

This role will help bridge the gap between other departments and Closing, specifically Processing, but also act as a liaison between Purchase Coordinators/Sales and Closing. The role will be focused on pipeline management and providing a streamline handoff from Processing to Closing, ensuring closing dates are continuously met in a Purchase heavy market and as our company strives to hit low lock closings for refinances.


  •  Purchase pipeline management Conditional, Resub & Approval milestones
    • Work closely with processors several times a day to determine when loans are ready to be assigned to a Closer as early as possible
    • Assist Closers as necessary on high volume days to ensure contract dates are always met
    •  Closer loan assignment daily (purchases, refis and PCSS) additional loan assignment requirements may be necessary
    •  Pre-Closing scrubs prior to Closer assignment:
      • Make sure LEs get viewed or go out if needed assistance to the processors
      • Watch locks for Closers regardless of the milestone
      • Scrub special programs before assigning to Closers (jumbos, ARMS, TX, Govie, investor specific, depending on the need)
      • Check on econsents for refis and request if needed
      • Ensure outside title fees or COC items have been redisclosed before Closer assignment
      • Monitor for TRID timeline requirements
      •  Work with Processors daily to get their CD ready refinances assigned to Closers as early as possible in Conditional and beyond
      •  Maintain specific pipelines to move loans along at a fast pace
      •  When applicable, be a dedicated team member for special project account management
      •  Work directly with the Redisclosure team to ask for rushes on redisclosures when applicable
      • Closing Management back-up for PTO

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