Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Relationship Manager I

Territory: Paris, TN

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

Summary

Service a sizable, mixed portfolio of retail and consumer loans dominated by investment type properties.  Diversify portfolio with calling efforts to retail prospects with revenues of $1 Million to $10 million for both loan and depository bank products.  Examines, evaluates, and authorizes or recommends approval of customer applications for lines of credit, commercial loans, real estate loans, consumer credit loans, or credit card accounts by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Formulate Credit Recommendations - Meeting with the customer to understand the need and repayment ability and then underwriting the loan request in an acceptable manner with a written presentation to management

Standard:

  • No complaints from LOB Executives with respect to quality or timeliness of loan packages.

 

  • Managing Sales Activities - Developing a pipeline of new business from outside sales calling efforts and other networking exercises

Standards:

  • Typical Relationship Manager goals are as follows;
  • Weekly sales calls
  • Closed new business
  • Increase in loan portfolio
  • Increase in deposit portfolio
  • Generation of loan fees
  • Cross sell retail banking services

 

 

  • Asset Quality - Foster a balance between loan production and credit quality

 

  • Customer Service - Responsible for fostering the FirstBank Experience in the following ways: Phones answered by the third ring, proper greeting on every telephone call, all customers greeted when entering the financial center, employees should stand and properly greet (handshake, eye contact, introduction) each customer before entering a meeting, use the customer''s name at least once, thank the customer, always get back to the customer before sundown.

Standard:

  • Secret shoppers results
  • Bank management observations
  • No customer complaints to the City President.

 

  • Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.

Standard:

  • No findings from internal audit
  • Must meet all required training
  • No CIP violations
  • No compliance violations

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Supervisory Responsibilities

Preferred one year of supervisory experience

 

Education and/or Experience

Preferred a associate degree or 3 plus years experience in a financial institution

 

Language Skills

                        Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and general public.

 

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Computer Skills

To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software.

 

Other Skills and Abilities

Must be active and visible in the community to promote FirstBank and enhance business development efforts.  Must have the willingness and desire to initiate outside sales calls. 

 

All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

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