Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
Share with friends or Subscribe!

FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Consumer Compliance Specialist

Territory: Jackson, TN

The Consumer Compliance Specialist I performs self-monitoring and audit functions related to the bank’s audit program to test internal controls for deposit, loan and operations compliance. Prepares work papers and maintains organized compilation reports as directed by the Compliance Manager. Reviews audit findings, recommendations and corrective action, with the Compliance Manager. Additionally, may assist in operational compliance during the planning and implementation of procedures of products, services and programs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Operational Duties:
    •  Self – monitoring/audit of:
      •  Regulatory compliance with consumer protection laws
    •  Assists others who may be a SME (subject matter expert) in other areas (i.e. bank advertising, flood, loan operations, deposit operations, etc.)
    •  Assures a positive working relationship is developed and maintained with auditors / examiners
    •  Serves as technical resource involving regulatory compliance, including operations compliance to front line personnel
    •  Reporting: (Adjusts to a risk-based approach as assigned by Regulatory Compliance Manager)
      •  Monthly and quarterly reports:
        • Compilation of quarterly Board reports
        • Audits performed during the quarter
    •  Coordinate/maintain regulatory logs
      • Assists the Regulatory Compliance Manager with implementation of revised and new rules / audit procedures
      • Customer Service – Responsible for fostering the FirstBank Experience to our internal customers, FirstBank associates.
  • Standards and Training:
    •  Maintain required training in a self-paced environment
    •  Maintain additional off-site training as required
  • Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.


  •  No findings from internal audit
  •  Must meet all required training
  •  No compliance violations


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Supervisory Responsibilities

No supervisory responsibilities.

Education and/or Experience


Associate’s degree in Business, Accounting, Finance, Legal, or other related field; or equivalent coursework.

3+ years of related compliance experience; or the equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities to perform the job duties of this position.

5+ years of experience in financial institution environment preferred

Banking Certifications preferred, but not required.

High School Diploma or GES required 

Language Skills

Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, or government regulations. Ability to effectively present information and respond to questions from peers and general bank population.


Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


Reasoning Ability

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Computer Skills

To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software.

Other Skills and Abilities

Ability to handle multiple tasks in a time sensitive environment. Must be detail oriented and organized.

All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.

Applicant Tracking System Powered by ClearCompany HRM Applicant Tracking System