Summary:

Responsible for advising clients on financial plans utilizing knowledge of tax and investment strategies, securities, insurance, pension plans, and real estate. Duties include assessing clients' assets, liabilities, cash flow, insurance coverage, tax status, and financial objectives to establish investment strategies.

Essential Duties and Responsibilities:

•  Managing Sales Activities: Ability to build and maintain client bases, keeping current client plans up-to-date and recruiting new clients on an ongoing basis. Minimum production standards as assigned.

•  Relationship Building: Ability to review clients’ accounts and plans to recommend strategies clients can use to achieve their financial goals and objectives. Develop and maintain relationships with bank referral customers and report progress back to the bank referrer.  Train and develop relationships with FirstBank partners.

• Customer Service – Responsible for fostering the FirstBank Experience among every member in the financial center in the following ways: Phones answered by the third ring, proper greeting on every telephone call, all customers greeted when entering the financial center, financial center employees should stand and properly greet (handshake, eye contact, introduction) each customer before entering a meeting, use the customer’s name at least once, thank the customer, always get back to the customer before sundown.

Standard:

•  Results from secret shoppers
•  Bank management observations
•  No customer complaints to the City President.

• Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.

Standard:

•  No findings from internal audit
•  Must meet all required training
•  No CIP violations
•  No compliance violations

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with the disabilities to perform essential functions.

Education and /or Experience

High School diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Licenses

Required to be a securities licenser (minimum 6/63), state insurance licenser, preferred series 7

Language Skills

Must have the ability to read and comprehend simple instructions, short correspondence and memos. The associate should also have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Must also have the ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, and individual should have knowledge of Database software; and Word Processing software.

All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.