Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer. We encourage minority and female applicants to apply.

Community Development Manager

Territory: Memphis, TN

We are seeking Community Development Managers/FirstBank Forward Mortgage Loan Officers. The individual(s) will originate quality first lien mortgage loans on 1-4 family properties for low to moderate income (LMI) and minority borrowers in partnership with supported external non-profit organizations. He or she will also ensure that all housing non-profit partners in a given geographic market are aware of all mortgage loan products and services offered by bank.

This role requires a deep knowledge of the Community Reinvestment Act (CRA), as it relates to lending, and knowledge of various grants and subsidy programs to fill affordable housing mortgage gap. This role requires substantial knowledge of affordable housing programs and first-time homebuyer education programs.

The individual in this role must also have a comprehensive understanding of the following regulatory requirements:

  • Home Loan Disclosure Act
  • Real Estate Settlement Procedures
  • Reg. Z
  • Federal Truth in Lending
  • Fair Housing
  • HUD regulations
  • Client/FHLMC Requirements
  • Equal Credit Opportunity Act.

Responsibilities:

  • Originate high quality first mortgage loans which are typical in low-to-moderate income borrowers in order to help the bank serve the housing credit needs of the low-to-moderate income communities it serves
  • Increase mortgage loan volume, primarily focusing on CRA, low-to-moderate, and minority customers, through effective consultative selling
  • Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
  • Work with non-profit partners to provide home buyer education, credit counseling and technical assistance
  • Identify appropriate community groups throughout the community and establish a plan for making contact and establishing relationships in partnership with the local business development officer
  • Serve on a minimum of 2 housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
  • Provide input for the design of programs, participate in credit related training for consumers to enhance knowledge within the community to maximize the benefits of mortgage loans and services
  • Conduct a minimum of 6 outreach training classes in financial literacy, credit counseling, banking, home ownership, etc. annually
  • Maintain extensive knowledge of FirstBank Borrower Benefit and Mortgage Tax Credits.
  • Identify potential loan applicants through referrals and make sales calls as appropriate in order to provide prospects with information on loan products and to solicit business as appropriate
  • Assist borrowers with the application process by providing direction in filling out forms and keeping the applicant informed of necessary documentation
  • Understand and remain educated on grant/subsidy programs available within market to ensure borrower receives maximum funding
  • Prepare loan status of each loan in individual pipeline to be given to non-profit housing partners if applicable
  • Interview and counsel loan applicants on the various mortgage loan programs offered by bank
  • Analyze financial status and credit on each potential borrower, and fully understand the contract of sale to ensure proper submission of application
  • Make sales calls to all housing non-profits to maintain relationship and ensure for the steady flow of referrals
  • Report weekly on loan volumes to management, and produce all other applicable reports necessary to provide management with the success of the originating efforts as requested by management
  • Understand the complexity of the partnerships with non-profit organizations in an effort to mitigate potential reputational risk from occurring
  • Work on special projects as assigned by FirstBank Forward Director.

Requirements of the position:

  • Serve on a minimum of 2 housing/credit/finance related boards, charitable/civic organizations or MBA committees on an ongoing basis
  • Conduct a minimum of 6 outreach training classes in financial literacy, credit counseling, banking, home ownership, etc. annually
  • Act as a representative of the bank in the community by attending community meetings/events and providing training seminars to residents regarding loan application procedures and mortgage loan products and services
  • Own, protect and expand the FirstBank Forward mission.

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