Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

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FirstBank is an Equal Opportunity Employer. We encourage minority and female applicants to apply.

Mortgage Compliance Specialist

Territory: Franklin, TN

Job Title: Mortgage Compliance Specialist I

Department: Compliance

Reports To: Mortgage Compliance Officer

FLSA Status: Exempt


The Mortgage Compliance Specialist I performs self-monitoring functions related to the mortgage compliance management system and internal controls for mortgage compliance. Prepares and maintains organized compilation reports as directed by the Director of Compliance and / or the Board of Directors. Reviews audit findings, recommendations and corrective actions with the Mortgage Compliance Officer. Additionally, may assist in operational compliance during the planning and implementation of procedures of products, services and programs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Operational Duties:

    • Self monitoring of:

      • Regulatory compliance with consumer protection laws

    • Reviews policies and procedures to ensure compliance is maintained in accordance with regulations.

    • Assists others who may be a SME (subject matter expert) in other areas (i.e. bank advertising, flood, HMDA/CRA, Fair Lending, etc.)

    • Assures a positive working relationship is developed and maintained with auditors / examiners

    • Serves as technical resource involving regulatory compliance, including operations compliance

    • Reporting: (Adjusts to a risk-based approach as assigned by Compliance Director)

      • Monthly and quarterly reports:

        • Compilation of quarterly Board reports

    • Coordinate/maintain regulatory logs

  • Customer Service Responsible for fostering the FirstBank Experience to our internal customers, FirstBank associates.

  • Standards and Training:

    • Maintain required training in a self-paced environment

    • Maintain additional off-site training as required

  • Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.


  • No findings from internal audit

  • Must meet all required training

  • No compliance violations


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

3+ years of experience in financial institution environment

1+ years of experience in compliance preferred

High School Diploma or GED required

Some college credits preferred

Banking certifications a plus, but not required

Knowledge in the following regulations preferred: (RESPA, TIL, REG CC, REG AA, REG E, Gramm Leach Bliley, REG GG, REG D, Advertising Rules, FDIC insurance, REG DD)

Language Skills

Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, or government regulations. Ability to effectively present information and respond to questions from peers and general bank population.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software.

Other Skills and Abilities

Ability to handle multiple tasks in a time sensitive environment. Must be detail oriented and organized.

All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.

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