Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

MH Bilingual Account Representative

Territory: Knoxville, TN
  • Loan Servicing position to gain knowledge about aspects of the Manufactured Home Loan Industry:
    • Customer service
    • Review payment histories and account notes
    • Review accounts in collection status
    • Making/taking calls
    • Discussing alternatives with customers regarding their accounts
    • Learn about escrow and other loan aspects
  • Responsible for managing loan account base and keeping the delinquency rate at an acceptable percentage.

BENEFITS

  • Full Time
  • Competitive pay based on experience
  • Medical/Dental/Vision
  • 401K
  • Vacation, sick time and paid holidays
  • Paid training
  • Paid parking
  • Downtown close to Market Square
  • Great work environment
  • Possibility of moving up within the organization thru demonstration of team work & leadership skills, efforts & dedication, and personal company goal achievements.

REQUIREMENTS

  

  • HS Diploma or GED
  • Some college preferred
  • Bilingual/ Spanish
  • Loan servicing/collections knowledge a plus
  • Manufactured housing knowledge a plus
  • Excellent communication skills both oral and written
  • Experience with MS Excel, MS Word, JH Silverlake a plus

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