Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Relationship Manager II

Territory: Paris. TN
Develop and service a commercial loan and deposit portfolio with specialization in one of three disciplines; C&I, CRE, or RES. Heavy emphasis on outside calling efforts to reach satisfactory loan and deposit production expectations.  Examines, evaluates, and authorizes or recommends approval of customer loan applications. Cross sale of deposit products via financial center personnel or treasury management specialists.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
·         Formulate Credit Recommendations- Meeting with the customer to understand the need and repayment ability and then underwriting the loan request in an acceptable manner with a written presentation to management
·          No complaints from LOB Executives with respect to quality or timeliness of loan packages
·         Managing Sales Activities – Developing a pipeline of new business from outside sales calling efforts and other networking exercises
·          Achieving specific production goals as set by the City President and Line of Business Executive. 
·          Typical Relationship Manager goals are as follows;
·          Weekly sales calls
·          Closed new business
·          Increase in loan portfolio
·          Increase in deposit portfolio
·          Generation of loan fees
·          Cross sell retail banking services
·         Asset Quality – Foster a balance between loan production and credit quality
·          A minimum combined asset quality score of no less than 8
·         Customer Service – Responsible for fostering the FirstBank Experience in the following ways: Phones answered by the third ring, proper greeting on every telephone call, all customers greeted when entering the financial center, employees should stand and properly greet (handshake, eye contact, introduction) each customer before entering a meeting, use the customer’s name at least once, thank the customer, always get back to the customer before sundown. 
·          Secret shoppers results
·          Bank management observations
·          No customer complaints to the City President.
·         Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.
·          No findings from internal audit
·          Must meet all required training
·          No CIP violations
·          No compliance violations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities:                   
Preferred one year of supervisory experience
Education and/or Experience:                   
A four year degree in a financial discipline, preferred
Language Skills:                   
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and general public.
Mathematical Skills:                   
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:                   
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:                   
To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software and Word Processing software.
Other Skills and Abilities:                  
Must be active and visible in the community to promote FirstBank and enhance business development efforts. Must have the willingness and desire to initiate outside sales calls. Preferably experience in formulating and presenting loan recommendations.
All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.

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