Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Mortgage IT Business Analyst

Territory: Pompano Beach, FL

Under the direction of the VP of IT, Mortgage this position will provide support and project coordination to all IT projects of Correspondent Mortgage Lending.

This position is responsible for defining the requirements for deliverables to build and support proprietary system for correspondent lending. Projects involve working on a very large system implementation. The position is expected to work with technology staff. Manage emails, phone calls and in-person meetings to follow up and assist with the delivery of work to move the effort of the project forward.

Responsibilities for IT Business Analyst:

  • Write      business requirements, functional specifications, test plans, and training      documentation for building a proprietary system
  • Experience      analyzing and coordinating business requirements throughout a System      Development Life Cycle (SDLC) using Agile Scrum methodologies
  • Maintains      a consistent and constant flow of communication with team members and      managers; is able to articulate thoughts crisply but with the appropriate      level of detail and accuracy depending on audience
  • Perform      QA testing and coordinate user acceptance testing (UAT)
  • Support      and Train users with new and existing features as required.
  • Convert      large epics or user stories into smaller, detailed tasks that developers,      user experience, and quality assurance resources can digest
  • Manage      and Troubleshoot support tickets and make recommendations on system changes      and optimizations
  • Prioritize      conflicting needs; handles matters expeditiously, proactively, and follows      through on projects to successful completion, often with deadline      pressures
  • Solid      personal skills allowing candidate to relate to various levels of users in      a confident yet friendly and positive manner

Qualifications for IT Business Analyst:

  • Preferred      experience with building LOS or working in LOS.
  • Bachelorís      degree in business, comuter science, or an engineering discipline required
  • Three      plus years in the mortgage industry including the life cycle of a loan
  • Ability      to analyze and clearly communicate business requirements as a key input to      the product development process
  • Proven      ability to lead projects and initiatives and achieving planned results
  • Experience      working with cross-functional teams, including product management,      development, quality assurance, support, marketing, and sales.
  • Intermediate      to advanced proficiency in MS Word, Excel, Visual Studio Team Services      tool(s) (VSTS)
  • Project      Management experience is a plus

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