Career Opportunities with FirstBank

Tennessee’s premier community bank, dedicated to meeting our clients’ needs – big and small.

Careers At FirstBank
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FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Mortgage Jr. Banker

Territory: Franklin, TN

Responsible for originating residential mortgage loans under their Mortgage Banker in a highly competitive environment on an existing well established successful team, negotiating pricing, initial underwriting, and projecting closing of complex residential loans in compliance with FirstBank lending policies and procedures.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

  •          Managing Sales Activities – Developing a pipeline of new business from outside sales calling efforts and other networking exercises alongside their Mortgage Banker.

       Standard:

  •           Achieving specific production goals as set by Management
  •           Stay current on market and competitive trends and share information with customers
  •           Complete required management reports which monitor the progression of new business in the pipeline 
  •          Develop and Manage Referrals

       Standard:

  • Solicit residential mortgages
    • Make sales presentations through contracts with brokers, realtors, builders, and developers
    • Distribute approved promotional flyers/materials
    • Develop marketing strategies example “First Time Home Buyers” seminars, letters to past customers, attend realtor open houses
  • Network through professional, business and community organizations to market products
  • Work with assigned financial centers to ensure awareness of mortgage loan products and policies
  • Handle referrals  timely from each financial center and provide timely updates and progress reports
  •  Asset Quality

       Standard:

  •           Counseling and pre-qualifying potential home buyers
  •           Obtaining all necessary support documents
  •           Complete all paperwork in a timely manner
  •         Serve as the borrower’s advocate and main contact during the underwriting, committing, and closing process

 

  •         Customer Service – Responsible for fostering the FirstBank Experience in the following ways: Phones answered by the third ring, proper greeting on every telephone call, all customers greeted when entering the financial center, employees should stand and properly greet (handshake, eye contact, introduction) each customer before entering a meeting, use the customer’s name at least once, thank the customer, always get back to the customer before sundown. 

Standard:

  •    Bank management observations
  •   No customer complaints to the City President.        
  •  Adhere to Policy and Procedures - Responsible for all compliance with bank policies, procedures, and operational integrity.

Standard:

  •           No findings from internal audit
  •           Must meet all required training
  •           No CIP violations
  •           No compliance violations

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