FirstBank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
This position is responsible for providing quality service via telephone, fax or email to internal or external bank customers in regards to Electronic Banking and Bookkeeping needs. This position is also responsible for researching and resolving customer requests and performing general account maintenance.
Duties and Responsibilities
Adherence to Policies and Procedures:
Education and /or Experience
Ability to read and comprehend simple instructions, short correspondence and memos. The associate should also have the ability to effectively present information in one-on-one and small group situations to other associates of the organization.
Ability to add, subtract, multiply, and divide.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Must also have the ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use database software, spreadsheet software, and word processing software
All statements are intended to describe the general nature and levels of work assigned to the job and are not intended to be an exhaustive list of all responsibilities, duties and skills required for personnel classified within the category.